Last updated: March 2018
What information we collect
We collect three kinds of information:
- Personal information that you directly provide to us, which includes information you supply when you sign up for our newsletter, for example.
- Non-personal information that’s automatically gathered as you use our sites, which includes tracking information for our site.
- Cookies, to help us understand what areas of the site are most useful and interesting to our audience.
Information you provide directly to us
When you sign up to our newsletter, we ask for basic information such as email, name and company, and give you the option to provide other information.
Non-personal information collected automatically
Tracking information for our site
This type of information relates to how many views are associated with our content. We perform statistical analysis of users of the site and their viewing and engagement patterns to improve accessibility of our content.
We may collect non-personal information about the computer, mobile device or other device you use to access Ludic websites, such as IP address, geolocation information, unique device identifiers, browser type, browser language and other transactional information.
Information collected with cookies
We use various technologies, including Google Analytics cookies, to manage smartlabservices.com and track use of the content we provide, including:
- Standard web analytics information
- Aggregated data about email click-through rates
- Information collected through HTML cookies, web beacons, and similar technologies
- Demographics and other details that are provided to Ludic to help us customize the site based on your preferences
Cookies provide a mechanism for us to understand how you use the site over time so that we can provide you the best user experience according to your expressed preferences. We do not sell this information to any third party.
We may collect and use information about your location (such as your country) to provide a tailored, language-specific experience for your region, but we don’t collect any exact data of you or your device. You can change the settings on your computer or mobile device to prevent your location information from being shared with us. In case you wish to opt-out of the tracking and cookies, please feel free to manage your settings on your browser in privacy, or select other ways to opt-out so that the cookies and/or ad features are turned off.
How we use this information
We use your information for limited purposes and do not sell it to any third parties. Specific uses are defined below.
Providing requested services
We may use the information that we collect to fulfill your requests for services and information. For example, using your contact information to respond to your contact requests.
We also use the information we collect to send email newsletters or information about our products and services (if you have opted in for this information). We may also use the information that we collect for ongoing customer relationship management.
In addition to the uses identified above, we may use the information that we collect for any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
Steps we take to protect your privacy
To prevent unauthorized access, maintain data accuracy and ensure the appropriate use of information, we put in place commercially reasonable physical, technical and administrative controls to protect your information. Please note that no method of transmission over the internet is 100% secure.
When visiting a third-party site from smartlabservices.com, we do not control the privacy policies of other parties, so please check before browsing on those sites to ensure you agree with their terms.
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