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Enabling leaders to adapt, align, and deliver—at every level

A customizable, modular leadership ecosystem that builds practical capability in the flow of work — grounded in behavioral science and delivered through SmartLab.

Two leadership journeys · Developed with Reimagined Value · ISO/IEC 27001 certified

The SmartLab Leaders environment showing a leadership journey, sprints and insight pulses

SmartLab is an award winning solution used by Fortune 500 companies

Fosway 9-Grid 2025 — Strategic Leader for Learning Systems Learning and Performance Institute — Top 15 Learning Technologies Learning Technologies Award Employee Engagement Awards

The program

What is SmartLab Leaders?

Information-rich onboarding in the SmartLab Leaders environment

SmartLab Leaders is a customizable, modular ecosystem that develops practical, workplace-ready leadership skills in one seamless digital experience.

Designed for real work and grounded in behavioral science, the program uses short applied sprints, simple experiments, and peer learning to build lasting habits. You choose the topics, depth, and formats; we deliver a flexible, joined-up experience that strengthens capability, shared language, and organizational performance.

How it works

How SmartLab Leaders works

SmartLab Leaders blends SmartLab’s digital platform with Reimagined Value’s ART methodology to deliver human-centered leadership journeys, tailored to your organization.

  • A SmartLab Leaders learning sprint with content and peer discussion

    Learn

    Applied sprints, simple practices, peer interaction.

  • Leaders applying a practice to real work inside SmartLab

    Apply

    Real-work experiments, decisions, collaboration.

  • A SmartLab Leaders dashboard showing confidence and behaviour signals

    Track

    Confidence signals, behavior indicators, team insights.

Learning happens through practice, real-work application, and reflection, across self-led, hybrid, or live formats — all within SmartLab. Built-in signals track progress in confidence, collaboration, delivery, and team health.

Developed in partnership with Reimagined Value

Reimagined Value brings decades of organization and leadership experience with a unique behavioral-science grounded philosophy. Together, SmartLab and Reimagined Value create a developmental ecosystem where learning becomes part of the work—not separate from it.

“Leadership isn’t a title, it’s a daily practice. It’s the work of seeing more clearly, responding more wisely, and shaping the conditions where people and teams can do their best thinking together. SmartLab Leaders exists because when leaders build real capability in the flow of work, they don’t just perform better, they strengthen the entire ecosystem around them.”
Nina BresslerFounder, Reimagined Value
“We are leading in an age where complexity outpaces experience. The leaders who thrive are those who expand their inner capacity as fast as the external world evolves. That is the heart of SmartLab Leaders, helping leaders see more, sense more, and act with greater wisdom in the moments that matter most.”
Maie CrumptonFounder, Reimagined Value

In their words

Testimonials

“I walked in thinking I needed more technical skills. I walked out, realizing I needed new ways of thinking and relating. SmartLab Leaders helped me and my peers across the network build shared language, trust, and resilience, things we hadn’t been able to unlock with any previous program.”
Senior Policy MakerPan-African Health Network
“SmartLab Leaders changed the way I lead. I stopped reacting to noise and started seeing the system. My cross-functional interactions became clearer and far less confrontational. The tools were simple, but the shift in how I made decisions and aligned teams across my heavily matrixed organization was profound.”
Senior LeaderGlobal Technology Enterprise

Why organizations need a new approach to leadership now

The world is changing faster than leaders can adapt.

60%

of leaders say they never received training when they first stepped into their role.

53%

of managers report burnout, and only 27% feel engaged.

75%

of leaders are overwhelmed by the growth of their responsibilities.

Traditional training doesn’t change behavior. One-off workshops don’t stick, and leadership gaps lead to poor engagement, retention, and performance.

SmartLab Leaders solves this with —

  • Practice-first learning
  • Modularity and customisation
  • Real-time application
  • Behavior signals and data
  • Cohort collaboration and peer learning
  • Tools in the flow of work

Awareness · Resilience · Transformation

The ART Methodology

A research-backed methodology that strengthens both leadership skills and the way leaders interpret and navigate complexity.

  • Awareness

    Reducing cognitive load, noticing patterns, managing attention and building systems awareness.

  • Resilience

    Creating steady conditions, psychological safety and emotional regulation under pressure.

  • Transformation

    Developing learning agility through experimentation, feedback loops and collaborative learning across systems.

Together, these pillars build leadership capability and mindset — strengthening skills while reshaping how leaders think, relate, and navigate complexity in everyday work.

Fit

Who is SmartLab Leaders for?

The leadership challenge changes at every level. SmartLab Leaders offers two development journeys designed for different moments in the leadership pathway.

Learners

Who takes part

  • High-potential talent and successors
  • First-Time Leaders (FTL) stepping into people leadership
  • Mid-Level Leaders (MLL) leading through teams and across functions

Time-poor learners need more than theory. We provide access to high-impact tools that they can use in the flow of work.

Budget holders

Who buys and deploys it

  • HR
  • L&D
  • Leadership Development leads
  • Business unit leaders

Budget holders need a flexible yet robust leadership solution that can be deployed across levels, functions, regions, and time zones and tailored to their culture.

Two journeys

Two leadership journeys for two different stages of growth

The two SmartLab Leaders journeys mapped against the leadership pathway

Leading Self & Others

The First Leadership Shift

For early career leaders stepping into their first experiences as a leader. Supports the shift from individual contributor to people leader: clarity, trust, focus, resilience and team conditions.

Learn more

Leading Across Complexity

The Advanced Leadership Shift

For mid-level leaders who already lead people or teams and now need to lead through greater complexity: cross-boundary collaboration, strategic priorities, decision trade-offs and system-level execution.

Learn more

The First Leadership Shift

Leading Self & Others

For early career leaders shifting from individual contributor or expert to people leader. The central question: How do I stop leading primarily through my own expertise and start enabling others to perform?

What makes it valuable

  • Addresses the identity shift from solving problems directly to creating the conditions for others to solve, learn and deliver.
  • Builds practical leadership habits in the flow of work: clarifying expectations, delegating, listening, giving feedback, managing tension, prioritizing and holding team focus.
  • Helps leaders recognize when management is enough and when leadership is required.
  • Links personal leadership behaviour to team outcomes: clarity, trust, accountability, resilience and day-to-day execution.

Typical development arc

Leadership layerCore questionWhat participants practice
Leading selfWho am I becoming as a leader?Role clarity, values, self-awareness, expectations and leadership impact.
Leading relationshipsHow do I build trust and communicate clearly?Feedback, listening, difficult conversations, psychological safety and constructive dialogue.
Reading and responding to the contextWhat kind of situation am I in?Weak signals, sensemaking, prioritization, predictable vs. unpredictable work and small next steps.
Staying resilientHow do I lead steadily under pressure?Stress triggers, emotional regulation, resets, sustainable pace and team energy.
Shaping team conditionsWhat does my team need to perform?Team purpose, motivation, clarity, accountability, routines, feedback loops and decision quality.

The Advanced Leadership Shift

Leading Across Complexity

For mid-level leaders who already lead people, teams or important workstreams. The central question: How do I lead myself, teams and work across complexity while helping the organization execute its strategy?

What makes it valuable

  • Raises leadership altitude from role-entry leadership to leadership in context: ambiguity, competing priorities, cross-functional dependencies and execution pressure.
  • Develops leaders who connect team conditions to business outcomes: speed, quality, customer value, innovation and sustainable performance.
  • Uses the leader’s real work as the curriculum: strategic choices, team frictions, decision bottlenecks and collaboration gaps become the material for practice.
  • Strengthens the ability to influence without direct authority, especially across functions, geographies and partner ecosystems.

Typical development arc

Leadership layerCore questionWhat participants practice
Leading self in complexityHow do I stay clear, resilient and decisive when the situation is uncertain?Role clarity, prioritization, decision-making under uncertainty, resilience, emotional regulation, psychological safety and influence.
Shaping the conditions for high-performance teamingHow do I create team conditions that improve performance across contexts?Team clarity, inclusion, accountability, feedback loops, coaching habits, constructive challenge, co-creation and innovation routines.
Executing strategyHow do I turn strategy into aligned action across the system?Customer value, trade-offs, simplification, decision rights, execution rhythm, culture as an execution system and enterprise collaboration.

Design

Design principles

  • Leadership identity before tools

    Participants clarify the role they are occupying before applying techniques.

  • Real work as the curriculum

    Live business, team and leadership challenges are used as the basis for practice.

  • Reflection plus action

    Participants do not only understand concepts; they test visible behaviours in the workplace.

  • Peer learning and social accountability

    Cohorts learn through shared cases, structured reflection and commitment to action.

  • Behaviour change over content consumption

    Success is measured by practice, application and shifts in how leaders show up.

  • Grounded in science and practice

    The journeys draw on leadership theory, cognitive science, motivation research, complexity science and adult development.

Choosing

Which journey should you invest in?

Leadership capacity is built at two critical moments: when people first begin leading others, and when leaders must enable performance across complexity.

These journeys are adjacent, not interchangeable. One builds the foundation. The other expands range. They can be invested in separately or combined as a coherent pathway that translates strategy and culture into everyday leadership behaviour.

Both journeys can be delivered virtually or in blended formats and tailored to the client context, language, leadership model, strategy and culture.

Difference

What makes SmartLab Leaders different?

A human-centered, practice-first approach that reshapes daily work—not just learning.

SmartLab Leaders screens showing live events, capability labs, nudges and analytics

A blended, practical ecosystem

  • Live events
  • Capability labs
  • Peer learning
  • Action learning
  • Micro-learning pathways
  • Nudges and habit formation
  • Real-time analytics and insight pulses
  • SmartLab AI for users, producers, and program managers
  • Modular and customizable

    Flexible pathways tailored to your context, industry and leadership needs.

  • Joined-up leadership ladder

    A shared leadership language and toolkit across leadership levels.

  • Embedded in real work

    Every module includes experiments, strategy decisions, sprints and feedback loops tied to each leader’s actual workflow.

Measurement that matters

  • Behavior signals
  • Skill-confidence growth
  • Decision quality
  • Collaboration improvements
  • Engagement and wellbeing indicators

Inside the experience

Inside the SmartLab Leaders experience

Flexible delivery models.

Kickstarter

Focus
Essential skills
Format
Mostly virtual
Content time
3+ days total

Fast and simple, spread and distributed according to your calendar needs.

Builder

Focus
Hybrid practice
Outcome
Innovation or performance
Content time
5+ days total

Clear innovation or performance outcomes, spread over several months.

Multiplier

Focus
High-touch
Scope
Multi-level system
Content time
8+ days total

High-touch, multi-level system transformation.

SmartLab Leaders is tailored to the seniority and experience of the leaders, delivering bespoke experiences that meet people where they are.

Example modules for First-Time Leaders (FTL)

  • Self-awareness and mindset
  • Running effective 1:1s
  • Delegation and prioritization
  • Building psychological safety
  • Giving feedback
  • Leading hybrid teams

Example modules for Mid-Level Leaders (MLL)

  • Leading across systems
  • Stakeholder mapping
  • Trade-offs and decision-making
  • Navigating complexity
  • Cross-functional collaboration
  • Managing upwards and sideways

Toolkit architecture (Anchors, Builders, Sustainers, Signals)

  • Live events
  • Capability labs & learning circles
  • Impact sprints
  • Wisdom council
  • Values and behaviors kits
  • Snap polls & insight pulses
  • Insight pulses
  • Skills confidence assessments

Journey

The participant journey

Phases can include—

The SmartLab Leaders participant journey timeline from onboarding through to sustained practice

Evidence

Proof it works

SmartLab Leaders is built on methods repeatedly proven in global research to drive real behavior change—not just learning satisfaction.

  • Experiential learning outperforms lectures

    Doing → reflecting → applying leads to significantly stronger results than classroom-style teaching.

  • Microlearning improves retention and performance

    Short, focused learning bites increase efficiency by ~17% compared to traditional formats.

  • Emotional regulation predicts leadership success

    Multiple meta-analyses show emotional intelligence and emotional regulation significantly improve leadership performance, wellbeing, and team outcomes.

  • Psychological safety drives performance and innovation

    Teams with high psychological safety consistently show higher creativity, engagement, and performance.

  • Peer coaching increases adoption and innovation

    Peer learning groups improve psychological safety, innovation behavior, and team learning.

  • Systems thinking improves adaptability

    Leaders who understand interdependencies and feedback loops adapt faster and collaborate more effectively.

  • Measurement and feedback increase behavior change

    Clear goals + feedback loops + ongoing measurement produce stronger, sustained behavior change.

Rapidly develop capable, confident leaders.

Leaders collaborating in a SmartLab Leaders session

Speak with us to explore how SmartLab Leaders can be tailored to your organization.