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Your AI companion for SmartLab events and programs

A secure, configurable AI that supports leaders and participants before, during, and after every SmartLab experience, trained on your content, culture, and context.

Contained within SmartLab · Bring your own model · ISO/IEC 27001 certified

The SmartLab AI assistant introducing a participant to their leadership engagement journey

Configuration

Designed around your organization

SmartLab AI is a culture carrier for your organization—configured to reflect your roles, language, content, and standards, and securely embedded into your events and programs.

SmartLab AI configuration: personas, training material, security boundary and model choice

Four things you control

  • Personas — create AI personas aligned to job roles, functions, and audiences. Define tone of voice, behaviors, and context. Self-configured or expertly supported.
  • Training & set-up — train SmartLab AI on your materials so responses are relevant, accurate, and aligned to how your organization works.
  • Security by design — all AI interactions are contained within SmartLab. Information flows one way, ensuring data, content, and knowledge remain secure.
  • Bring your own AI — integrate your organization’s preferred AI or LLM directly into SmartLab so you can maintain control over models, governance, and compliance.

The agents

Different agents, different roles. One experience.

SmartLab AI is delivered through four specialist agents, each designed to support a different aspect of your event or program.

  • Data Agent

    Interrogate and visualize internal and external data to understand sentiment and trends in your event.

  • Decision Agent

    Cluster data and identify trends with real-time visualization for collaborative decision-making.

  • Learning Agent

    Learning assistance that helps users stay on track, deepen understanding, and turn insights into real-world action.

  • Production Agent

    Accelerate event and program delivery by automating the heavy lifting behind the scenes.

In the experience

SmartLab AI supports every moment

SmartLab AI supports participants before, during, and after events and programs—helping them connect, navigate, and engage with confidence.

  • Creating a role-based SmartLab AI persona

    Custom AI personas

    Create role-based AI personas with distinct voices and behaviors.

  • SmartLab AI showing what is next on the agenda

    What’s next on the agenda

    See upcoming sessions, timings, and key moments at a glance.

  • SmartLab AI surfacing trending topics in an event

    What’s trending

    Discover popular topics, themes, and conversations in real time.

  • SmartLab AI suggesting relevant participants to connect with

    Connect with other participants

    Find and message relevant people based on role and interests.

  • SmartLab AI pointing to live discussions

    Join live discussions

    Explore and participate in conversations around trending topics.

  • SmartLab AI retrieving resources shared in a program

    Access resources instantly

    Quickly find materials, links, and content shared across the experience.

  • SmartLab AI answering a question using organizational content

    Context-aware answers

    Ask questions grounded in your organization’s values and content.

  • Booking a session through SmartLab AI

    Book sessions and activities

    View available sessions and book directly within the platform.

Outcomes

Benefits for participants and producers

End-to-end assistance for participants, producers, and facilitators.

For participants

  • Instant access to relevant information
  • A personal assistant throughout the experience
  • Clear summaries, connections, and next steps
  • Better engagement before, during, and after sessions

For producers

  • Faster content synthesis and reporting
  • Consistent messaging across events and programs
  • Scalable support without added facilitation load
  • Insight captured across every session

Trust

Enterprise-grade security & sustainability

SmartLab is built with security & sustainability at its core—we’re ISO/IEC 27001 certified and trusted by global organizations to handle sensitive data with confidence.

ISO 27001 certified for data and information security
IAF certified for internationally recognized quality standards
EcoVadis Gold sustainability rating badge
UKAS accredited certification for management systems

AI that carries your culture into every interaction

Experience AI that carries your culture, context, and intent into every interaction.